Privacy Policy

Overview

Bowen Construction LLC ("we," "us," or "our") operates the website www.bowenconstructionllcpnw.com (the "Site"). This Privacy Policy describes how we collect, use, and protect information submitted through our website, including through our quote request form and any SMS communications.

By using our Site or submitting information through our contact or quote forms, you agree to the practices described in this policy.

Information We Collect

When you submit a quote request or contact form on our Site, we may collect the following information:

• Your full name
• Phone number
• Email address
• Service address or project location
• Type of service requested
• Project description and any details you voluntarily provide

We do not collect payment information, social security numbers, or any sensitive personal data through this website.

How We Use Your Information

The information you provide is used solely to respond to your quote request and communicate with you about your construction project. Specifically, we use your information to:

• Contact you by phone, email, or text message to follow up on your quote request
• Prepare and deliver a project estimate
• Schedule consultations or site visits
• Communicate project updates and related business correspondence

We do not use your information for marketing to third parties, and we do not sell, rent, or trade your personal information to anyone.

SMS Text Message Communications

We use SMS communications exclusively to respond to quote requests and communicate about active projects. We do not send unsolicited promotional text messages.

Opt-Out: You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further SMS messages will be sent.

Help: Reply HELP to any SMS message for assistance, or contact us directly at bowenconstruction178@gmail.com.

SMS messaging services are provided through Twilio. Your phone number is used only to send and receive messages related to your project and is not shared with third parties for marketing purposes.

Carriers are not liable for delayed or undelivered messages.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following limited circumstances:

• Service Providers: We use trusted third-party services (such as Twilio for SMS delivery and email providers for notifications) that assist us in operating our website and communicating with you. These providers are bound to keep your information confidential and may not use it for any other purpose.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal process.
• Business Protection: We may disclose information when necessary to protect the rights, property, or safety of Bowen Construction LLC, our clients, or others.

Data Retention

We retain your personal information only as long as necessary to fulfill the purpose for which it was collected — typically for the duration of your project inquiry, active project, and any reasonable follow-up period thereafter. We do not retain personal data indefinitely and take reasonable steps to delete or anonymize information that is no longer needed.

Cookies & Website Analytics

Our website does not currently use tracking cookies or third-party analytics services. We do not track your browsing behavior across other websites. If this changes in the future, this policy will be updated accordingly.

Data Security

We take reasonable measures to protect the personal information you submit through our website. Form submissions are transmitted securely. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We limit access to your personal information to only those individuals who need it to respond to your inquiry and carry out your project.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS communications at any time by replying STOP
• Withdraw consent for us to contact you

To exercise any of these rights, contact us at the information below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our Site, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS practices, please contact us: